JNet Platform Guidelines
By adhering to these guidelines, you help create a safe, productive, and supportive learning environment for all participants. Thank you for your commitment and dedication to this platform.
1. Platform Fee
By signing up to be a tutor on this platform, you commit to paying the monthly platform fee as specified in the agreement. This fee goes directly to maintain and improve the platform to provide the best experience for both tutors and students. We ask that you commit to paying the fee for at least 6 months.
2. Session Scheduling
Tutors must not schedule private sessions off the platform with clients they meet through this platform. All sessions should be booked and conducted via the platform to ensure safety, quality, and integrity.
3. Earnings
All payment transactions must be processed through the platform’s secure payment system. The platform does not take a cut from your earnings. You will receive the full amount paid by your clients.
We request that tutors donate their maaser (tithe) from earnings made through this platform to JNet each month. Donations can be made at jnet.org/donate.
4. Appropriate Behavior
Any reports of inappropriate behavior will result in immediate removal from the platform.
Any form of abuse, harassment, or misconduct will not be tolerated and will result in permanent removal from the platform.
Tutors are expected to maintain a professional demeanor at all times, including appropriate dress and language during sessions
5. Technical Setup
Tutors must have a reliable internet connection and access to a computer or tablet with video conferencing capabilities to conduct tutoring sessions effectively. Any technical issues should be reported to the platform administrators immediately. You can view a training session on how to use the platform on YouTube and/or schedule a private session by reaching out to the admin.
6. Communication
Tutors should communicate promptly and clearly with their students and respond to messages in a timely manner.
Any issues or concerns should be reported to platform administrators immediately.
7. Quality of Tutoring
Tutors are expected to provide high-quality, engaging, and educational sessions tailored to the needs of their students.
Regular feedback may be requested to ensure the quality and effectiveness of tutoring.
8. Cancellation Policy
Tutors must provide at least 24 hours' notice to cancel or reschedule a session. In case of emergencies, notify students and administrators as soon as possible. If you cancel with less than 24 hours' notice, the student is entitled to a full refund or reschedule at no additional cost.
9. Privacy of Information
Tutors must respect the privacy of students and not share any personal information obtained through the platform. All tutoring sessions should be kept confidential. Tutors must not share any details of the sessions with anyone outside the platform without explicit permission from the student and platform administrators.
10. Gender Limitations:
For one-on-one and group sessions, tutors must only work with students of the same gender (male-to-male or female-to-female). Whenever there’s a need for an exception to this rule, a Rov should be consulted for the particular situation and the admin should be notified.
8. Agreement
By signing up and accepting these guidelines, you commit to upholding the standards and policies of the platform. Non-compliance with these guidelines will result in appropriate actions, including potential removal from the platform.